Terms of use

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Your holiday contract 

Your holiday contract is with PaphoSunVillas , acting as a legal agent for the respective house owner to receive the payments of its clients. When you make a booking you guarantee that you have the authority to accept, and  do accept on behalf of all your party, the terms of these booking conditions.

By placing a definite booking the client offers PaphoSunVillas a contract with legally binding effect. A booking can be placed by telephone, by fax or by email. Thereafter you will receive a written booking confirmation which has to be signed and returned within 3 days.

Your holiday price 
When you confirm your booking we require  a 30% deposit. The full balance of your booking is due 6 weeks prior arrival. For bookings less then 6 weeks before arrival the total rental price has to be paid immediately. If the deposit or full balance is not received within the specified time stated in the booking confirmation there is no obligation for PaphoSunVillas to fullfill the booking contract.

If you cancel your holiday
Should you wish to cancel your booking once it has been confirmed we need a written notification by fax or email. 
Cancellation fees for: PERIOD BEFORE DEPARTURE DURING WHICH TIME NOTIFICATION IS RECEIVED

  •  More than 90 days from arrival date: 30% of total price
  •  More than 30 days up to 90 days from arrival date : 60% of total price
  •  More than 14 days up to 30 days from arrival date: 70% of total price
  •  14 days or less : 80% of total price 

If you cancel or change your booking a administration fee of 50,-€ will be charged in addition to above cancellation fees.

If we cancel your holiday 
In the unlikely event that we have to cancel your booking due to circumstances beyond our control, we will offer you a accommodation of a similar or higher standard, subject to availability.

We reserve the right to cancel your booking under the following circumstances: 

  1. If the client or one of the persons within the group or family conciously damage the house or the facilities of the house. In this case the remaining rental price will not be refunded. 
  2. If the deposit or full balance is not paid by the required date and no answer is received after sending a reminder with a fixed deadline.

Force Majuere
This means that we will not pay you any compensation if we have to cancel or change your travel arrangements in any way because of war, terrorism, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather  conditions or any other unforseen circumstances that may amount to Force Majuere.

  • If you have a complaint 
  • If you have a complaint during your holiday please inform us in no more than 24 hours and he/she will of course endeavour to correct matters promptly. 
  • IF YOU DO NOT CONTACT OUR REPRESENTATIVE ON OUR PUBLISHED SERVICE HOTLINE WHILST IN THE PREMISES, THIS MAY EFFECT YOUR RIGHTS UNDER THIS CONTRACT.

Building works
Building works and the resulting noise from the site can take place at any time during the year on an adjoining or nearby property and land. If this work is affecting your holiday please report this to our representative immediately. Obviously this is beyond the control of our agents, or ourselves, but we will make an effort to have the work stopped if possible. Unfortunately we do not receive advance notice of when building works will begin as they are carried out by third parties over which we have no control. Whilst we can assure you we will do our best to minimise any inconvenience or interruption to your holiday, we regret that this is a 'Force Majeure' and we do not accept any liability or will pay any compensation.

Your holiday villa 
The holiday villa can only be used by the number of persons mentioned within the booking confirmation. If more than the number of mentioned persons uses the holiday villa, PaphoSunVillas is entitled to immediately cancel the contract without further obligation to PaphoSunVillas. The client is not entitled to a refund of the rental price. All guests are required to vacate their property by 10.00 hours on day of departure to facilitate cleaning and servicing prior to incoming guests arrival. You may occupy your property from 15.00 hours.Bringing along your pet is not allowed without permission.

Property descriptions 
The descriptions and information on the website are personally written by a member of staff who has visited the property, and are made in good faith. It is possible that changes in facilities may occur without our knowledge. In this event we will endeavour to inform you of any changes, once known, but cannot be held responsible for any inaccuracies which are beyond our control. All the distances are estimated approximately.Water and electricity interruptions of supply may occur. We cannot be held responsible for these supplies or any other lack of facility beyond our reasonable control.

The owners reserve the right to visit their property at any time to undertake essential repairs, maintenance, pool cleaning and gardening.

Liability 
The use of all facilities in your villa is at your own risk, no compensation can be claimed

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